OUR PHONE NUMBER: (65) 6345 5515
 

Delivery & Exchange

General Orders

Delivery within majority of mainland Singapore is chargeable at S$20.00 per trip. For exceptions, please check "Charges for Restricted Areas". When placing your order, please identify the date and timing on which your order is to be delivered, for which we will try our best to fulfil.

Express Delivery

For express delivery to be made within 6 hours after confirmation, there will be an additional charge of S$20.00. This service is subjected to availability of drivers. Do call us at (65) 6345 5515 to confirm the availability. We reserve the right to turn down request if the required resources are not available.

Reschedule/Redirection of Delivery

For reschedule or redirection made during day of delivery, there will be a surcharge of S$10.00 charged.

Service Charge

For carrying item especially bulky and heavy item up to higher storey by staircase with no lift access, a surcharge of S$10.00 is chargeable for per item per storey.

Charges for Restricted Areas

Kindly note that there will be additional delivery charge of S$50.00 for the following restricted areas of Marina Bay Sands and Tuas/Jurong Islands. This is due to the stringent security clearance process at these areas. 

Delivery time for these areas can only be confirmed upon order confirmation. Orders need to be made at least 3 working days before delivery date.

Self-Collection

You may choose to self-collect your order with no delivery charges at our retail outlets, subjected to availability. Please call us at (65) 6345 5515 to enquire on availability. 

Collection can be made from Monday - Sunday between 9:00 am - 8:00 pm, 3 days after order confirmation. Please produce your printed or mobile email order confirmation during the collection.

Additional Charges for Festive Peak Period

For peak period of Chinese New Year, due to limited resources, there will be additional delivery charges applicable to additional areas for all delivery orders. Details will be made available during the festive period. 

* All delivery charges are inclusive of GST. 

* We currently only provide deliveries within Singapore. International shipping is not provided at the moment